Business Transformation — Industry Insights, Data, and Solutions For Business Leaders

Companies Are Investing Heavily in Business Building, Placing A Quarter of Annual Revenue into High-Growth Opportunities — BCG Reports

Business building is a successful way to grow. However, only 52% of leaders feel confident in their company's ability to pursue new high-growth opportunities, according to a study by Boston Consulting Group (BCG). The study surveyed 1,051 senior leaders from 17 countries. Of those surveyed, 73% said that business building is a priority for them. Since 2021, the companies have pursued an average of five new high-growth opportunities each year, investing around 27% of their annual revenue in launching, acquiring, or co-launching startup ventures.

Future of WorkStaff ReportsNovember 20, 2023Business Building, Business Transformation, Future of Work

Blending Analytical Expertise and Operational Agility will Enable Industrial and Manufacturing Firms to Navigate Economic and Operational Headwinds — ABI Research

Industrial and Manufacturing firms face a myriad of ever-changing challenges, from rising interest rates, pressure to relocate facilities, and increased scrutiny of their operations through an ESG lens. Technology suppliers must help firms evaluate outside signals and add agility to their operations to meet customer needs.

Quality, Complexity Management and Trust Emerge as Keys to Success Across Competitive Digital Experience Markets

Comprehensive ecosystem-wide collaboration and coordination will be the key to meeting the needs of increasingly sophisticated consumers who demand high-quality experiences that are easy and safe to use. So says Jon Kirchner, CEO of Xperi Corporation—a holding company that houses several iconic brands including TiVo, HD Radio, DTS and IMAX Enhanced—in a recent podcast interview for journalists.

Editor's PickStaff ReportsJune 22, 2022xperi, Business Transformation, Technology

Sustainable Data Center Modernization Strategies for the Digital Enterprise Require A New Look at Technologies and Internal Relationships

A more nuanced understanding of cloud economics has prompted many organizations to pursue a hybrid infrastructure strategy through “fit-for-purpose” analyses.

Global Leaders Expect Challenges of Retaining, Attracting and Developing Top Talent Will Persist Over Next Decade, Protiviti & NC State University Survey Finds

Pandemic-related market conditions remain a top concern for 2022 among C-suite executives. Looking ahead to 2031, business leaders cite workforce and talent-related issues as their primary concern, indicating that the impact of the ‘Great Resignation’ will persist as their organizations struggle to fill the talent requirements supporting their strategies.

HR Leaders’ Number One Priority in 2022 will be Building Critical Skills and Competencies, Reveals Gartner Survey

Nearly 60% of HR leaders report that building critical skills and competencies will be their number one priority in 2022, according to a Gartner, Inc. survey. The survey found the other top HR priorities for 2022 are: organizational design and change management (48%), current and future leadership bench (45%), the future of work (42%), and diversity, equity, and inclusion (DEI) (35%).

PTC, Siemens, Telit;, and Hitachi Vantara are Leaders in ABI Research’s Smart Manufacturing Platforms Competitive Ranking

The new Smart Manufacturing Platforms Competitive Ranking by global technology intelligence firm ABI Research provides an in-depth and unbiased examination of the solutions offered by nine manufacturing platform providers delivering market insights on certain chosen technological criteria.

Enterprise Data Management, Governance & Activation Strategies Across Heterogeneous Environments

The global enterprise data management market size reached $78.32 billion in 2020 and is expected to register a CAGR of 9.6% through the middle of the decade, according to the latest analysis by Emergen Research. Revenue growth of the global enterprise data management market will be driven by the increasing need to manage business data more effectively.

Rising SOX Compliance Hours and Costs Underscore Need for Technology Enablement, Finds New Protiviti Survey

While most organizations continue to spend more hours on their SOX compliance activities year-over-year, digital leaders have reported experiencing a lesser impact of increasing hours, which suggests they are gaining advantages through greater use of technology (including automation) in the SOX compliance process. 51% of survey respondents utilized technology tools in the testing of controls for their fiscal year, marking a yearly increase of 5%.

Mastering Customer Centricity

If analysts' assessments of the past year are correct, the events of the past year have accelerated business transformation initiatives with most organizations focusing enterprise technology investments on two interrelated trends: cloud adoption and customer centricity. The lessons learned through the COVID 19 have prompted 80% of enterprises to embrace cloud-centric infrastructures and applications at twice the pace set prior to the pandemic.

Editor's PickLane CooperMay 21, 2021OpenText, Customer Centricity, Business Transformation

Customer Service and Support Leaders Accelerate Self-Service Initiatives Due to COVID-19 Impact on Service Contact Volumes, Says Gartner

Customer service and support leaders are accelerating self-service initiatives to mitigate potential negative impacts of the pandemic, according to Gartner, Inc. More than 40% of customer service and support leaders have experienced increased service contact volumes compared to original 2020 projections due to the COVID-19 pandemic.

68% of Employees Would Leave Jobs to Work For Organizations That Take a Stronger Stance on Societal and Cultural Issues

Gartner’s survey revealed 68% of employees would consider quitting their current job and working with an organization with a stronger viewpoint on the social issues that matter most to them. Employees whose employer has taken a strong stance on current societal and cultural issues are twice as likely to report high job satisfaction.

Where Risk Management and Security Stand One Year into the Pandemic; New Forrester Findings

One year ago, COVID-19 was declared a global health emergency, impacting all sectors virtually overnight. With the pandemic hitting this benchmark, Forrester analysts are available for interviews to discuss how specific sectors have been impacted these past months worldwide, as well as what 2021 will look like as we keep adjusting to this “new normal.”

Only 23% of B2B Sales Reps Say They Are Equally Effective Selling Virtually as They Are in Person, Shows Gartner Research

Only 23% of B2B sales reps believe they are equally effective selling virtually as they are in a live, onsite setting, according to Gartner, Inc. However, Gartner’s survey showed that 58% of sales reps also report they have dedicated coaching sessions with their sales managers on effective virtual selling.

87% of Supply Chain Professionals Plan to Invest in Resilience Within the Next 2 Years, New Gartner Survey Finds

A global Gartner, Inc. survey found that 87% of respondents plan investments in supply chain resiliency within the next two years. The survey, conducted from September 2020 through November 2020, showed that even more supply chain professionals (89%) want to invest in agility (see Figure 1).

An Examination of Virtual Critical Care Solutions for Application in the US and EU-5 by 2025, New Findings from Frost & Sullivan

The outbreak of COVID-19 and the shortage of intensivists exposed the dire need for virtual critical care solutions that can cater to large patient populations remotely. The virtual critical care solutions market is estimated to generate revenue of $1.5 billion by 2025 from $818 million in 2020.

The Future of User Interfaces Shaping New Consumer Experiences, New Findings from Frost & Sullivan

User interface (UI) technologies have moved beyond simply representing machines to users to enabling sophisticated and personalized interaction. Their use has accelerated in healthcare, manufacturing, education, retail, and banking to simplify interactivity and improve engagement. The global AR/VR market is expected to reach $661.40 billion by 2025.

70% of Customer Service and Support Employees Want to Continue Working from Home After the Pandemic Ends, Gartner Survey Finds

Employees who traditionally did not have many opportunities to WFH are now used to it, like it, and wish to continue in some capacity once the pandemic is over. This is in line with most service leaders who believe WFH is here to stay post-pandemic. 81% of service leaders believe between 30-80% of their workforce will primarily be working from home two years from now.