As sports and entertainment venues across Europe prepare for a new era of digital transformation, artificial intelligence (AI), IP video technologies, and sustainability initiatives are poised to redefine fan experiences, operational efficiency, and long-term profitability.

Gartner outlines six trends that will significantly impact infrastructure and operations (I&O) over the next 12 to 18 months. I&O leaders have limited resources to track emerging trends and their impact on I&O, with a recommendation to I&O leaders to use the top trends impacting I&O for 2024 to identify which trends are most likely to impact their organization and implement effective tactics to respond.