P&C insurance brands — Industry Insights, Data, and Solutions For Business Leaders

Insurance Companies Are Falling Short on Digital Customer Engagement, J.D. Power Finds

Property & casualty (P&C) insurance companies are failing to meet their customers’ expectations when it comes to digital interactions, according to the J.D. Power 2018 Insurance Digital Experience Study.

Editor's PickLane CooperJuly 11, 2018J.D. Powers, Insurance companies, Digital Customer Engagement, digital experience, P&C insurance brands, personalization, digital shopping