Voice of the Vehicle — Industry Insights, Data, and Solutions For Business Leaders

Auto Revolution 2019: The Critical Role Of Trust In Harnessing The Full Potential Of The Voice Of The Vehicle

While the emergence of internet of things (IoT), artificial intelligence (AI) and next generation cloud computing technologies are creating new opportunities to capture deep insights into the driving and vehicle ownership experience, the automotive industry must take care to ensure consumers have a high level of comfort and trust in Voice of the Vehicle (VOV) initiatives, says Dave Sargent, Vice President of Global Automotive for J.D. Power, in an interview prepared for the upcoming J.D. Power Auto Revolution event in Las Vegas on October 23-24.

Editor's PickNate FisherSeptember 12, 2019Auto Revolution 2019, J.D. Power, voice of the consumer, Voice of the Vehicle, artificial intelligence, Internet of Things, Cloud, automotive