Major shifts in macro factors, such as customer behaviors and government regulations, and in micro factors, including organizational strategy and policy, have substantially shortened HR leaders’ time horizons when planning for the future.
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Speech recognition will reach the Plateau of Productivity within the next two years and six other technologies will reach mainstream business adoption in the next two to five years according to the 2018 Gartner, Inc. Hype Cycle for the digital workplace.
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