Posts in Future of Work
Despite Softening Macroeconomic Environment, APAC Tech Spend Will Remain Robust And Grow By 5.8% In 2023, Finds Forrester

In spite of challenges including fragile post-pandemic supply chains; a shortage of science, technology, and engineering workers; and questions about how quickly China can restart its economy, APAC tech spending will continue to grow by 6.8% to 7.3% per year from 2024 to 2027. In 2023, Forrester projects regional tech spend growth to be:

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Four Myths Obscuring Cybersecurity’s Full Value -- Gartner

Four common myths obscure the full value of cybersecurity for the enterprise and inhibit security program effectiveness. According to Gartner, Inc. CISOs must embrace a “Minimum Effective” mindset to maximize cybersecurity’s impact on the business. Many CISOs are burnt out and feel they have little control over their stressors or work-life balance. Cybersecurity leaders and their teams are putting in the maximum effort, but it’s not having maximum impact.

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In Era of Finance AI, Gartner’s Dennis Gannon Identifies Three Pillars of Effective CFO Leadership

The rapid progress of AI tools in finance has made it more important than ever for CFOs and finance leaders to demonstrate three core pillars of human leadership: adaptivity, empathy, and authenticity. As AI becomes ever more capable and carries out more work, inevitably, the question arises about whether AI replaces human employees. The picture emerging as organizations put advanced digital technology into action is a lot more nuanced than whether a job stays or doesn’t.

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Nearly 80% of Companies Worldwide Rank Innovation as a Top-Three Priority for 2023, Finds BCG

Despite global economic uncertainty, innovation rose as a top corporate priority for 2023. According to a new report released by Boston Consulting Group, 79% of companies around the world see innovation as a top-three priority this year, and 66% plan to increase spending—42% by more than 10%. This starkly contrasts the last downturn in 2009, when fewer than two-thirds of companies ranked innovation as a top-three priority, and only 58% planned to increase spending.

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Two-thirds of Organizations in Asia/Pacific are Exploring, or Have Invested in, Generative AI Technologies in 2023 -- IDC

According to a recent IDC report, about 32% of the Asia/Pacific organizations surveyed expressed their commitment to invest in generative AI technologies, with 38% exploring use cases to implement Generative AI. These digital-first enterprises are looking to apply generative AI as a key lever to elevate enterprise intelligence and drive internal efficiencies.

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Six ChatGPT Risks Legal and Compliance Leaders Must Evaluate — Gartner

Legal and compliance leaders should address their organization’s exposure to six specific ChatGPT risks, and what guardrails to establish to ensure responsible enterprise use of generative AI tools. LLM tools are prone to several risks, meaning legal and compliance leaders should assess if these issues present a material risk to their enterprise and what controls are needed, both within the enterprise and extended third and nth parties to avoid legal, reputational, and financial consequences.”

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High-Impact Spaces Are the Key to Elevated Collaboration Experiences: New Insights From Frost & Sullivan

As organizations solidify hybrid work programs, reliability, quality, and robustness of meeting spaces–ensuring technology works every time with minimal support – remains a top concern for IT and AV professionals. For business leaders, equitable experiences for remote and onsite meeting participants are now a high priority.

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Innovation in Virtualized and Cloud Security to Create US$8 Billion Market Opportunity for 5G Security Software & Services in 2027: ABI Research

With advancing 5G roll-outs, the opportunity for software and service-based security is emerging quickly due to the need to secure virtualized and cloud-based assets at the edge of the Radio Access Networks (RAN) and in the core. ABI Research expects a diverse multi-vendor cybersecurity market to leverage and adapt the best digital security technologies to the 5G ecosystem, creating a rich and innovative market to protect all aspects of 5G networks.

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Labor Productivity Declines Endanger Critical Supply Chain Objectives, Says Gartner

Labor productivity levels are historically low and stalled out largely due to a lack of investment in workforce innovations. One clear symptom is that turnover is 33% higher in supply chain organizations compared to pre-pandemic levels. While that may paint a discouraging picture, it also provides an excellent basis for supply chain leaders to experiment and rethink how they unlock, mobilize and augment the workforce to greater productivity.

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Recent White House Executive Order to Bolster Care Infrastructure, Cites BCG Research

According to a recent BCG report, about 56% of US workers have care responsibilities outside their full-time jobs. Approximately 40 million of these caregivers rely on paid care—such as nannies, daycares, or nursing homes—in order to hold jobs. Looking at these figures, there are two central aspects of the care economy that must be addressed to avoid an economic loss equivalent to losing half of the annual GDP growth projected from 2022–2023.

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Banks Should Adapt Lending Strategies to Account for Increasing Physical Risks of Climate Change, Finds Bain & Company and Jupiter Intelligence

A recent analysis of European banks found that just 18% have begun to integrate physical risks into their mortgage lending strategies. However, the vast majority of European banks are yet to incorporate physical risks into their strategy definition, monitoring processes, target setting, product offering, or client engagement.

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Improving Developer Experience is Driving Software Engineering Technology Adoption, Finds New Gartner Survey

High-quality developer experience has become a critical priority in software delivery, with 58% of software engineering leaders reporting that developer experience is “very” or “extremely” critical to the C-suite at their organizations. Enhanced developer experience or productivity is cited as the top value factor for the adoption of several technologies and practices across the software development lifecycle.

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Employees Are 12% More Likely to Leave Their Workplaces if Employers Don’t Establish Explicit Hybrid Work Norms, Says Gartner

Organizations lacking hybrid work norms can increase the chances of an employee leaving by 12%. “Today’s hybrid work models lack informal channels for absorbing norms that are present in an office setting,” said Caitlin Duffy, director of the Gartner HR practice. “As organizations create more formalized hybrid work models, HR leaders can reduce friction and increase engagement by establishing and communicating new norms intentionally.”

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Four Steps CIOs Can Take to Mitigate IT Employee Fatigue; Gartner Reports

Employees are dealing with digital acceleration, staff departures, adjusting to various working models, and many more workplace disruptions - and they are exhausted. While many organizations are devising good change management plans and implementing cultural changes where needed, many CIOs do not get the results they want because they overlook a critical factor: change fatigue.

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New Research Shows Companies Built for the Future Are Generating Shareholder Returns Almost Three Times Greater Than Those of the S&P 1200 — BCG

The fundamental drivers of superior performance and sustainable competitive advantage are changing. Growth opportunities are moving to new markets, including those created by technology disruption, and are expanding in areas related to generative artificial intelligence (AI), the energy transition and low-emission technology as well as in gene therapy, the metaverse, and quantum computing.

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Cybersecurity Risk Set to Be a Primary Buying Consideration for Chief Supply Chain Officers, Says Gartner

Survey data has shown an aggressive stance among CSCOs who are looking to invest in growth through multiple new technologies,” said Brian Schultz, Senior Director Analyst in Gartner’s Supply Chain Practice. “However, each new technology introduces new partners, vendors, and service providers into the digital supply chain. The implication for cybersecurity risk is an ever-growing number of new pathways to potential attacks from malicious parties.

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Eroding Loyalty Among Banking Customers as They Increasingly Turn to Digital-Native and Neobanks for Ancillary Services, Finds New Bain & Company Study

Of the nearly 30,000 global consumers that Bain & Company recently surveyed, more than 70% said they are interested in having their primary bank use their personal data if it means their banking experiences will be more personalized. This is among the findings of Bain’s 2023 “Customer Behavior and Loyalty in Banking” report.

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Technical Debt and Skills Shortages Threaten to Stifle Innovation, According to Protiviti Survey

As technology leaders navigate the hype cycles of emerging technologies like Web3 and the metaverse, they are also contending with obstacles such as technical debt, a shortage of talent and skills, and a turbulent global economic environment that is prompting companies around the world to examine their broader innovation strategies and spending on new technologies.

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Inflation and Supply Chain Fears Easing, But Global Economy Continues Facing Uncertainty, Finds KPMG

The outlook for the global economy took a positive turn in the first half of 2023 as inflationary pressures began to ease, but ongoing geopolitical tensions and domestic challenges in key markets are slowing any return to sustained growth. According to KPMG’s latest report, global energy prices returning to levels last seen prior to the invasion of Ukraine, combined with easing commodity and food prices, have helped put further downward pressure on inflation for the rest of 2023.

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60% of Marketing Leaders Believe Collecting Customer Data While Balancing Privacy and Customer Value Will Be More Challenging in 2023, Finds Gartner Survey

68% of marketing leaders believe collecting first-party customer data with an appropriate balance of customer value exchange and privacy will become more challenging in 2023, according to a recent Gartner survey. The survey revealed that 85% of respondents had implemented a formal policy to manage customer data, yet privacy remains an ongoing challenge.

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