According to a survey by Protiviti and the University of Oxford, global business leaders expect their government to positively impact their companies' success over the next decade. Emerging technology, such as AI and blockchain, will require government regulation, with 82% of executives anticipating a role in addressing these issues.

The global asset management industry rebounded in 2023, with total assets under management (AuM) reaching nearly $120 trillion, a 12% increase from 2022. However, industry revenues only grew by 0.2%, while costs rose by 4.3%, leading to an 8.1% decline in profits. According to a recent report from BCG, asset managers need to leverage artificial intelligence and focus on enhancing productivity and product personalization to remain competitive.

New research from Forrester highlights the need for B2B firms to undergo a complete revenue process transformation to adapt to changing buyer behaviors and expectations. The research emphasizes the importance of aligning marketing, sales, and customer success functions to prioritize the customer and create meaningful interactions.

Understanding the nuances of utilizing reviews effectively emerges as a crucial facet for prospective buyers who seek to navigate the complexities of the ERP selection process. A recent G2 study sheds light on the advantages and challenges associated with leveraging software reviews in the ERP procurement journey.

Global spending on Telecom and Pay TV Services reached $1,509 billion in 2023, up 2.1% from 2022. IDC predicts a 1.4% growth in 2024 to reach $1,530 billion. The market slowed due to economic factors in the Americas, but telecom operators' tariff increases led to faster-than-expected growth in the EMEA region. However, these tariff adjustments also resulted in customers migrating to cheaper packages, limiting actual value growth.

The latest SEC ruling on cybersecurity will almost certainly have an impact on risk management and post-incident disclosure, and CISOs will need to map this to their specific environments and tooling. The new SEC ruling requires disclosure following an incident at a publicly traded company — and should come as no surprise to any organization already dealing with data protection legislation, such as the GDPR in Europe or California’s CCPA.

A new report from Kearney finds 70% of business leaders expect AI disruption in the next 5 years, but only 20% feel prepared. Limited resources are cited as the primary reason. Additionally, a lack of understanding about AI from leaders is also contributing to the problem.

With the European Parliament’s approval of the European Union (EU) Artificial Intelligence (AI) Act, most companies are not prepared to comply with these sweeping AI regulations. A recent Q&A with Nader Henein, VP Analyst at Gartner, helps to paint a picture of how well-prepared companies are, what they need to do to get ready in the near-term, and how to get started.

IDC's recent report highlights the benefits of implementing shared services in business to boost efficiency, reduce costs, and standardize processes. However, despite its long-standing application, shared services present significant challenges. IDC's survey found that in all industries, the time required to complete tasks should be reduced by 50%.

Consolidating customer success efforts into a dedicated team can result in significant benefits for a company, including improved customer retention rates, additional cross-sell and upsell opportunities, and reduced support calls. A study by Forrester found that a composite $1 billion firm with 5,000 current accounts can expect to accrue a net-present cash flow of over $13.4 million and recover the full investment within three years.