Posts by Staff Reports
AI Adoption Drives Interest in DataOps, ISG

The expanding use of AI is driving enterprise interest in data operations (DataOps) to orchestrate data integration and processing and improve data quality and validity, a new research report from leading global technology research and advisory firm Information Services Group (ISG)

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CIO Roundtable Calls for Proactive Measures to Address Quantum Threats and Harness Generative AI

Organizations must act now to prepare for the looming threats of quantum computing while leveraging generative AI to enhance cybersecurity and operational efficiency. This was the consensus among industry leaders during a CIO Magazine virtual roundtable co-hosted by Ben Corll of Zscaler. The discussion brought together executives from various sectors to examine the dual challenge of mitigating quantum risks while capitalizing on AI-driven opportunities.

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Gartner Finance Survey Shows CFOs Planning to Slow Pay Increases Again in 2025

CFOs are planning smaller pay increases for employees in 2025, according to a survey by Gartner, Inc.

A poll of 300 CFOs and finance leaders in October 2024 found that while compensation remains a top area for budget boosts, second only to enterprise technology spending, pay increases have been slowing down for three years in a row (see Figure 1). For example, only 61% of CFOs are planning to increase average employee compensation in 2025, compared to 71% in 2024 and 86% in 2023.

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Indian IT Services Market Grows 6.4% in 1H2024 Driven by AI and Digital Transformation --IDC

According to the International Data Corporation (IDC) Worldwide Semi-annual Services Tracker, the Indian IT Services market grew by 6.4% year-over-year (YoY) in 1H2024, contributing 79.2% of the overall IT & Business Services market. While this growth marks a slight moderation from 6.7% in 1H2023, it reflects sustained investments in digital transformation, cloud migration, and GenAI adoption. Indian enterprises remained committed to critical IT initiatives, prioritizing cost optimization and operational efficiencies to drive competitiveness.

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IDC's Worldwide Quarterly Ethernet Switch Tracker Shows Moderate Declines in 3Q24

The worldwide Ethernet switch market recorded $10.8 billion in revenue in the third quarter of 2024 (3Q24), a 7.9% year-over-year (YoY) decline. Despite the annual drop, the market grew 6.6% from the second to the third quarters of 2024. The total worldwide enterprise and service provider (SP) router market declined 17.4% y/y to $3.1B in 3Q24. These findings are detailed in the latest editions of the International Data Corporation (IDC) Quarterly Ethernet Switch Tracker and IDC Quarterly Router Tracker.

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Gartner Predicts Unofficial Third-Party Tools Powered by GenAI Will Resolve 40% of Customer Service Issues by 2027

By 2027, 40% of all customer service issues will be fully resolved by unofficial third-party tools powered by GenAI, according to Gartner, Inc.

Consumers are increasingly adopting unofficial third-party GenAI tools such as ChatGPT, Google AI Overviews, and Apple Intelligence to resolve customer service issues. The deep integration of GenAI into these widely available consumer tools is driving a shift in consumer behavior, as customers prefer these platforms for their convenience and availability. As a result, customer service teams may expect a decline in official first-party service volume.

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Asia/Pacific AI Investments to Reach $110 Billion by 2028, IDC Reports

The Asia/Pacific region (including China & Japan) is experiencing a remarkable acceleration in adopting AI and Generative AI technologies, including software, services, and hardware designed for AI-driven systems. According to I nternational D ata C orporation 's latest Worldwide AI and Generative AI Spending Guide, AI and Generative AI (GenAI) investments in the region are projected to reach $110 billion by 2028, growing at a compound annual growth rate (CAGR) of 24.0% from 2023 to 2028. This surge highlights the region’s critical influence in shaping the future of AI innovation and driving technological progress on a global scale.

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Automotive Is the Most Disrupted Major Industry as Tariffs, Tech, and Talent Weigh on Executives in 2025 AlixPartners Disruption Index

The automotive sector has emerged as the most disrupted major industry according to CEOs and other senior executives polled by AlixPartners in its annual review of the forces shaping the global economy.

Autos leapfrogged sectors including healthcare, technology and financial services in the 2025 AlixPartners Disruption Index, with CEOs and other high-level executives flagging the challenges of navigating the uneven growth of electric powertrains, automated-driving technologies, and reconfigured supply networks.

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BTR Vidcast: AI’s Transformative Role in Neurological Care

In this BizTechReports Vidcast, Firas Rhaiem, CEO of Knowlepsy, and Ali-Frederic Ben-Amor, Chief Strategy Officer of Knowlepsy, explore how artificial intelligence (AI) is revolutionizing neurological care. Knowlepsy, based in Marseille, is at the forefront of leveraging AI and data-driven insights to tackle complex neurological conditions such as epilepsy and migraines.

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AI Poised to Transform Healthcare: Restructuring Costs, Outcomes, and Neurological Care – Firas Rhaiem and Ali-Frederic Ben-Amor, Knowlepsy

In the field of neurology, AI holds immense potential to enhance diagnosis, identify triggers using digital biomarkers, and deliver tailored treatments for complex conditions like epilepsy and migraines.

Knowlepsy, a Marseille-based company is among the leaders leveraging AI and data-driven insights to address challenges in neurological care. In a recent BizTechReports vidcast interview, Knowlepsy’s CEO Firas Rhaiem and Chief Strategy Officer Ali-Frederic Ben-Amor discussed their company’s mission to enhance patient outcomes and optimize healthcare systems.

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Global Semiconductor Market to Grow by 15% in 2025, Driven by AI --IDC

The global demand for artificial intelligence (AI) and high-performance computing (HPC) will continue to rise, growing by over 15% in 2025, according to IDC ’s latest Worldwide Semiconductor Technology Supply Chain Intelligence report. Major application markets, ranging from cloud data centers to specific industry segments, are expected to undergo upgrades, heralding a new boom for the semiconductor industry.

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Navigating the Intersection of Generative AI and Zero Trust Principles – Ben Corll, CISO in Residence at Zscaler

In the evolving enterprise technology landscape, the convergence of generative AI and Zero Trust principles presents a unique set of both challenges and opportunities. To shed light on these dynamics, we had the privilege of speaking with Ben Corll, CISO in residence for Zscaler, who offered his expert perspective in the wake of a CIO.com virtual roundtable with senior technology decision-makers on how organizations can reconcile the seemingly conflicting demands of AI and cybersecurity.

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The PC Market Closed out 2024 with Slight Growth and Mixed Views on What 2025 Will Bring, according to IDC

PC shipments during the fourth quarter of 2024 grew 1.8% from the prior year with global volumes reaching 68.9 million shipments, according to preliminary results from the International Data Corporation (IDC) Worldwide Quarterly Personal Computing Device Tracker. For the full year, PC vendors shipped 262.7 million PCs, up 1% from 2023. Looking ahead to 2025, the PC industry has several tailwinds and headwinds, which makes for a challenging outlook and difficult demand planning.

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